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Privacy Policy

Privacy Policy

Last Updated: January 31, 2025

Müller’s (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you interact with our website, platforms, services, and communications (collectively, the “Service”).

By using our Service, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of data:

Personal Information

Provided voluntarily by you, including:

  • Name, company name, job title
  • Email address, phone number
  • Contact details submitted via forms, chats, or email
  • Account or subscription information (if applicable)

Usage & Technical Data

Collected automatically when using our website:

  • IP address, browser type, device details
  • Cookies & browsing behavior
  • Pages visited, time spent, click-stream data

Marketing & Communication Data

  • Preferences regarding marketing communications
  • Engagement with newsletters, ads, or campaigns
  1. How We Use Your Personal Data

We use your data to:

  • Provide, operate, and maintain our Service
  • Manage your account or inquiry
  • Deliver proposals, quotes, content, or services requested
  • Communicate with you regarding updates, support, or notices
  • Improve website performance, user experience, and services
  • Send marketing and promotional messages (only with consent)
  • Comply with legal obligations and protect our rights
  1. Legal Basis for Processing (GDPR where applicable)

We process your personal data based on:

  • Your consent
  • Performance of a contract
  • Legitimate business interest (e.g., marketing to existing customers)
  • Legal obligations
  1. Cookies & Tracking Technologies

We may use cookies, pixels, and analytics tools (e.g., Google Analytics, Meta Pixel) to:

  • Improve user experience
  • Analyze website performance and behavior
  • Deliver relevant ads and remarketing campaigns

You may manage cookies through your browser settings or consent tools.

  1. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal or regulatory requirements
  • Resolve disputes and enforce agreements

Usage data may be kept longer for security, analytics, and business operations unless legally required otherwise.

  1. Data Sharing & Third-Party Services

We do not sell personal data.
We may share data with:

  • Trusted partners or vendors assisting in service delivery
  • Cloud hosting & analytics providers
  • Legal or governmental authorities when required

All partners are bound by confidentiality and data-protection agreements.

  1. Data Security

We implement administrative, technical, and organizational measures to secure your information from unauthorized access, loss, misuse, or disclosure.

However, no digital transmission is fully guaranteed secure.

  1. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to marketing communications
  • Request a copy of your stored data

To exercise these rights, contact us via the details below.

  1. Children’s Privacy

Our services are not directed to individuals under 16.
We do not knowingly collect data from children.

  1. Changes to This Policy

We may update this Privacy Policy periodically.
Continued use of our Service after updates constitutes acceptance.